Every Conversation, One Place
Centralize emails, texts, calls, and follow-ups so nothing slips through the cracks. Keep every customer touchpoint organized and accessible.
Stop Losing Messages Between Tools
Emails in one app, texts on your phone, voicemails in another. Important messages get buried, follow-ups get forgotten, and customers feel ignored. Sound familiar?
CT1's Communication Hub brings every channel into one unified timeline for each customer. See every email, text, call, and note in chronological order so your team always knows the full story.
Set up automated follow-up sequences to ensure every lead gets a response and every customer feels valued. Never let a message fall through the cracks again.
Email Integration
Send and receive emails directly from the CRM
Call Tracking
Log every call with notes and follow-up reminders
SMS/Text
Text customers right from their contact profile
Auto Follow-Ups
Automated sequences so nothing falls through
Your Communication Command Center
Here's what centralized communication looks like inside CT1.
Unified Inbox - All emails, texts, and calls in one view
Communication Timeline - Full history for every customer
Auto Follow-Up Sequences - Set it and never miss a touchpoint
Complete Communication Toolkit
Every channel, every conversation, organized and actionable.
Email Integration
Send and receive emails directly from customer profiles. Every message logged automatically.
Call Tracking
Log every inbound and outbound call with notes, duration, and follow-up reminders.
SMS/Text Messaging
Text customers directly from their contact profile. Templates for quick responses.
Message Templates
Pre-built templates for estimates, follow-ups, reminders, and thank-you messages.
Auto Follow-Ups
Set automated follow-up sequences so no lead or customer falls through the cracks.
Communication History
Complete timeline of every email, text, call, and note for each customer.
Team Messaging
Internal messaging between team members tied to specific jobs or customers.
Customer Portal
Give customers a portal to view updates, approve changes, and communicate with you.